Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Pretty Little Lady. By accessing or using our website, products, or services, you agree to be bound by these Terms of Service.

1. General

This website is operated by Pretty Little Lady. Throughout the site, the terms "we", "us", and "our" refer to Pretty Little Lady.

By visiting our website and/or purchasing from us, you engage in our service and agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions stated herein, you may not access the website or use any services.

2. Eligibility

By using this website, you represent that:

  • You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You are legally capable of entering into binding contracts.

3. Products & Pricing

We make every effort to display product colors, descriptions, and details as accurately as possible.

However:

  • Actual colors may vary depending on device screens.

  • Minor variations in fabric, color, texture, and fit may occur.

  • All prices are subject to change without prior notice.

We reserve the right to discontinue or modify any product at any time.

4. Orders

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased per customer.

  • Verify customer information before processing an order.

An order confirmation does not constitute acceptance of the order. Acceptance occurs only after the order has been dispatched.

5. Shipping & Delivery

Shipping timelines are estimates only and may vary due to factors beyond our control.

Pretty Little Lady shall not be liable for delays caused by logistics providers, customs authorities, weather conditions, strikes, or other unforeseen events.

6. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Return, Exchange & Refund Policy available on the website.

By placing an order, you acknowledge that you have read and accepted the policy.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Designs

  • Product images

  • Graphics

  • Text

  • Videos

  • Branding elements

are the exclusive property of Pretty Little Lady and are protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or commercially exploited without prior written permission.

8. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.

  • Violate any applicable laws or regulations.

  • Upload malicious software or harmful code.

  • Attempt unauthorized access to our systems.

  • Reproduce or exploit website content without authorization.

9. Limitation of Liability

To the fullest extent permitted by law, Pretty Little Lady shall not be liable for:

  • Indirect or consequential damages.

  • Loss of profits or business opportunities.

  • Delays in delivery.

  • Technical interruptions or website downtime.

Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

10. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

11. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Continued use of the website constitutes acceptance of any revisions.

Contact Information

Pretty Little Lady

Email: customersupport.pll@gmail.com

Registered Address:
Plot No. 262, Block N, Pocket O, Sector 1, DSIIDC, Bawana, New Delhi – 110039, India